How do I create a restore (sometimes called a “rescue”) pen drive?

For machines that are Version 1_5 or older, if you want to use a pen drive for system rescue purposes (to either perform a factory restore or restore from a user image), you will need to acquire a rescue pen drive from Gcom. Please contact

If you have a Version 2_0 or newer machine, use the Setup interface to select “Manage USB Storage Device” --> “Create Pen Drive” --> “Create Bootable Restore Pen Drive”. This pen drive has its own Linux OS on it and is used when your machine has problems booting. This type of pen drive is not used for back up purposes. Note: “restore” and “rescue” are synonymous on the GPA 2G. Depending on the version of your machine, a particular setup menu item might use either term.