WebMD

WebMD

Insurance claim processing and approval system

WebMD Envoy is the largest electronic clearinghouse for commercial claims and a leader in the pharmacy claim business. The system's transaction solutions streamline pharmacy workflow, contribute to clients' profitability, and enhance patient care.

In order to connect to pharmacies throughout the country, WebMD turned to Gcom® for an SNA connectivity solution. For thousands of patients at multiple locations, insurance claims for prescriptions are approved via a Gcom network infrastructure. This network is available 24 hours a day, 7 days a week, to ensure that prompt approval can be granted in emergency situations.

Project Goals
  • Connectivity for national pharmacy chains
  • Processing of insurance claims for prescription drugs
  • Reliable 24-hour/day availability for emergency and non-emergency medical situations
Network Topology
  • Multiple SNA pharmacy data centers
  • Single insurance claims processing center
Gcom Solution
  • Gcom Protocol Suite with SNA
  • Synchronous serial adapter
Network Interfaces
  • RS-232
  • V.35
Gcom SNA solution for WebMD insurance claim processing approval system